1787928488a:7:{s:8:"place_id";s:27:"ChIJt8ekuUufc0gRuC5azFa77B8";s:4:"name";s:14:"Burns Hamilton";s:6:"rating";d:3.79999999999999982236431605997495353221893310546875;s:13:"total_reviews";i:111;s:12:"rating_label";s:3:"3.8";s:18:"review_count_label";s:11:"111 reviews";s:7:"reviews";a:5:{i:0;a:5:{s:2:"id";s:65:"https://www.google.com/maps/contrib/114984727329509437043/reviews";s:11:"author_name";s:11:"Antony Hill";s:6:"rating";i:5;s:4:"text";s:489:"We were sadly a victim of a fraud in Bournemouth by another Property Management Company .

Burns Hamilton were recommended to us and we contracted them a couple of years ago .

Natasha , our Property Manager at BH , is extremely professional , knowledgeable and always available for advice and guidance .I cannot recommend her enough

If your considering a Property Management Company I suggest your contact Burns Hamilton for a quote

Tony Hill
Director
Waves Freehold Bournemouth Limited";s:25:"relative_time_description";s:11:"a month ago";}i:1;a:5:{s:2:"id";s:65:"https://www.google.com/maps/contrib/118212839082985528493/reviews";s:11:"author_name";s:15:"Richard Edwards";s:6:"rating";i:5;s:4:"text";s:273:"Since becoming our Property Manager,  Elysia Wyatt has been nothing but outstanding in the support she provides. She is very efficient and always does what she says she will do. There is never a need to be concerned or to chase up on anything. I feel very confident in her.";s:25:"relative_time_description";s:11:"a month ago";}i:2;a:5:{s:2:"id";s:65:"https://www.google.com/maps/contrib/107249450659861859106/reviews";s:11:"author_name";s:5:"James";s:6:"rating";i:1;s:4:"text";s:687:"Horrible staff that dont care about the job. Karolina thinks she too good to work there and does as little as possible, whilst using the company accounts like a dating site. Prides herself on being a gold digger and was sacked from her last jon for sleeping with clients. Ria the director is too busy with her privet coffeeshop to answer the phone. She also takes an active role in trying to get married members of staff to cheat on on their partners. Abi is although shes only been there a short time as soon come to meet the shocking standards of burns Hamilton.

If you actually want tenants in your property or a management company that care about the tenats then please go elsewhere";s:25:"relative_time_description";s:11:"3 weeks ago";}i:3;a:5:{s:2:"id";s:65:"https://www.google.com/maps/contrib/104842702992301691450/reviews";s:11:"author_name";s:10:"Holly Hare";s:6:"rating";i:1;s:4:"text";s:671:"Genuinely the worst service I have ever had the misfortune of using. Charging myself and the rest of the flats in my block an extortionate amount of money for services we do not need, are inappropriate or non existent. I had a leak through the ceiling in the middle of the night and tried calling the out of hours service which didn’t work (despite being very clearly on my service charges). I was then advised we don’t actually pay for this service? We’re paying for grounds maintenance despite having no grounds to maintain! a complete scam of a company, charging us ridiculous money and not even maintaining the property whatsoever. AVOID UNDER ALL CIRCUMSTANCES";s:25:"relative_time_description";s:12:"2 months ago";}i:4;a:5:{s:2:"id";s:65:"https://www.google.com/maps/contrib/113432636479264722907/reviews";s:11:"author_name";s:13:"Adam Millward";s:6:"rating";i:1;s:4:"text";s:1064:"There is clearly a tie in with Tiger Investments and I would strongly recommend avoiding buying any leasehold property with one as the Freeholder and the other as the managing agents.

As a leaseholder you are nothing more than a cash cow and the fees that Burns charge are totally out of kilter with the quality of the service they provide.

Given the fees they charge, their properties should look like palaces but sadly their chosen contractors are too often third rate and as a result the properties look shabby and neglected.

Burns don't like it when you challenge their fees and will do everything they can to bully you into accepting them no matter how extortionate - such as a £2500 bill for electricity for three light bulbs in a common hallway.

But if you stand your ground they will give in - I would also recommend seeing every invoice you can - you only have a narrow window to do this once the accounts are published so I would recommend getting onto it asap.

Pictures are of a wall that Burns got "repaired" and charged leaseholders £2,000 for.";s:25:"relative_time_description";s:13:"11 months ago";}}}