Open

{{ $openCount }}

In progress

{{ $progressCount }}

Resolved

{{ $resolvedCount }}

Customer issues

{{ $totalCount }} total
@if($dateRange === 'custom')
@endif
⌕

Inbox

Click an item to view & resolve

@forelse($tickets as $ticket) @empty
No items match this filter.
@endforelse
{{ $tickets->links() }}

Details

@if($selectedTicket) Review the customer's message, add a note, and update the status. @else Select a customer issue on the left to see details. @endif

@if($selectedTicket) @if($selectedTicket['status'] === 'open') Open @elseif($selectedTicket['status'] === 'in_progress') In progress @else Resolved @endif @endif
@if(!$selectedTicket)
💬

No customer selected

Pick any item from the list to view what the customer wrote and update the status.

@else

{{ $selectedTicket['name'] }}

@if($selectedTicket['email'] && $selectedTicket['email'] !== 'No email provided') {{ $selectedTicket['email'] }} @else

{{ $selectedTicket['email'] }}

@endif

{{ $selectedTicket['created_at'] }}

Original text

{{ $selectedTicket['review_text'] ?: 'No review text provided.' }}

Extra details from customer

{{ $selectedTicket['extra_details'] ?: 'No extra details were provided.' }}

Internal note (only visible to your team)

Changes are saved automatically.
@endif