Customer Feedback - Action Required

@php // Parse customer name into first and last name $firstName = ''; $lastName = ''; $customerEmail = ''; if ($scheduledInvite) { $fullName = $scheduledInvite->name ?? ''; $nameParts = explode(' ', trim($fullName), 2); $firstName = $nameParts[0] ?? ''; $lastName = $nameParts[1] ?? ''; $customerEmail = $scheduledInvite->email ?? ''; } @endphp

Hi {{ $business->name }}, team,

Name: {{ $firstName }} {{ $lastName ?: 'Not provided' }}

Email: {{ $customerEmail ?: 'Not provided' }}

Submitted on: {{ $resolution->created_at->format('F j, Y \a\t g:i A') }}

Review Text:

@if($resolution->additional_details)

Anything else:

@endif

Next Steps: Please reach out to this customer directly to address their concerns. This feedback was shared before they posted a public review, giving you an opportunity to resolve the issue.

Customer Feedback Received